Customers can now download all of their tickets into a spreadsheet directly from the Customer Service Portal!
If your customers have a lot of tickets, they may want to list them out onto a spreadsheet. If that's the case, you can enable the ability to download their tickets into one directly from the portal. Here's how:1. Start by logging into your hapily portal here.
2. In the left sidebar, click Customer Service Portal > General Portal Settings.
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3. Scroll down to the Allow Contacts To Download Their Tickets field and switch the feature on!
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4. Scroll back to the top of the page and click Update Portal Settings.
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That's all there is to it! Now your customers can download tickets directly from within the portal.
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Still have questions? Email us at care@hapily.com!