How The Zaybra Contact Sync Works

Zaybra automatically syncs your Stripe Customers with your HubSpot Contacts, let's go over the specifics.

During the initial HubSpot and Stripe sync, Zaybra automatically syncs all of your Stripe Customers with HubSpot. Zaybra also performs an update anytime an action is taken on that contact/customer.

Zaybra relies on the Stripe Customers' email addresses to find a matching contact within HubSpot. If no matching contact is found in HubSpot then Zaybra will create that contact.

If the email address in HubSpot is not found in Stripe, then Zaybra will display a card in the ride sidebar with only a created date and name. There will also be an Action button with the option to create either a Stripe Transaction or Stripe Payment Link. By using either of these actions, Zaybra will automatically create a Stripe Customer


Zaybra also creates the following contact properties:

  1. Created By Zaybra: This property serves as an easy way to identify all Zaybra created objects for easy reporting, list creation, deleting, etc.
  2. Created Payment Link: This stores the most recently created payment link for the contact.
  3. Field ID: This is the Stripe Customer ID
  4. Our Address: The Customers address found in Stripe.
  5. Stripe Telephone Number: The Customers phone number found in Stripe.

It is important to remember that Zaybra uses email addresses to make the match! If an email address is changed in Stripe, that Stripe Customer will no longer be synced with the HubSpot contact unless you update the email address in HubSpot as well!


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