How to | Set Registration Limits

When hosting an event in a venue with a strict maximum capacity, you need to ensure you don't overbook, even if you offer multiple different registration options. hapily allows you to set a master event-level registration limit that caps the total number of attendees, regardless of the combination of registration types acquired.

This approach allows you to:

• Prevent overbooking based on strict venue capacity limits.
• Manage overall attendance globally across multiple registration types.
• Easily toggle capacity restrictions on or off as your event needs change.

🎥 Video Walkthrough: Watch Video

Step 1: Navigate to the Registration Tab

1. Open your specific event record in hapily.
2. Navigate to the Registration tab.
3. Access the Registration Types section.

Step 2: Enable and Set the Limit

1. Locate the Event Level Registration Limit setting at the top of the section.
2. Toggle the limit On if you need to restrict the overall capacity for the event.
3. Enter the specific total number of registrants that can be acquired for this event (e.g., your room's maximum headcount). This master limit applies no matter what combination of registration types are selected by attendees.

Summary

✅ Navigate to the Registration Types menu within the Registration tab.
✅ Toggle the Event Level Registration Limit on to enforce venue capacity.
✅ Enter a maximum number to cap total attendance across all available registration types.
✅ Click outside the box to automatically save your settings.

Next Steps:

• How To | Create and Manage Registration Types
• Registration Flows Overview